We implement industry-leading security measures to protect your business and customer data
Last updated: April 1, 2026
Comprehensive protection at every layer
Queeble uses encryption in transit and protects sensitive credentials and integration secrets using encrypted storage and environment-managed keys.
We maintain security reviews, hardening practices, logging, access controls, and ongoing remediation work designed to reduce risk across the platform.
We support data access, deletion, export, and merchant assistance workflows and document our processing commitments in our Privacy Policy and Data Processing Addendum.
Production systems run on managed cloud infrastructure with environment-separated deployments, restricted administrative access, backup and recovery procedures, and monitored application services.
Role-based access control, strong password requirements, tenant scoping, and audit logging help limit access to authorized personnel and customer accounts.
We maintain incident handling procedures, security event monitoring, and investigation workflows for suspicious activity and confirmed security issues.
Common questions about our security practices
Queeble uses managed cloud infrastructure and supporting service providers to operate the platform. If you need details for a security review or vendor onboarding process, contact our team for the current environment and processing information relevant to your workspace.
Queeble processes conversation and commerce data when merchants enable those workflows so the product can provide inbox, automation, AI assistance, reporting, and support features. Access to production data is restricted to authorized personnel with a business need and is subject to logging and review.
We maintain incident response procedures for identification, containment, investigation, remediation, and customer communication. If we confirm a breach affecting customer data, we notify affected customers in line with applicable law and contractual obligations.
Yes, you can export all your data at any time through the dashboard. We support standard formats for data portability compliance.
Upon cancellation, you have 30 days to export your data. After this period, your data is permanently deleted from our systems within 90 days.
Yes. Queeble offers a Data Processing Addendum covering processor obligations, subprocessor use, security measures, and assistance with data rights requests. Contact legal@queeble.com for execution support.
Our security team is available to answer your questions and provide additional documentation.
Contact Security Team